AERO PAYMENTS, INC

Partnerships Manager

Last reviewed: 08/22/2024

Reports to: Head of Partnerships

FLSA Status: Exempt

Job Summary:

The Partnerships Manager plays a crucial role in supporting Aeropay's financial health by supporting the parentships processes. The dynamic role involves working with brands, merchants, and clients to onboard, reconcile program costs, contact for outstanding payments, and work cross-functionally across the organization, ensuring established processes are maintained.  

Duties/Responsibilities:

• Regularly audit programs and partnership communication channels, working with cross-functional teams as needed.
• Onboard clients, collecting all required documentation to complete underwriting.
• Activate clients brought in through premier partners working cross-functionally with the client experience team. 
• Reconcile revenue share and partner programs on an ongoing basis and update company resources to reflect accurate accounting of payments.
• Provide customer support for premier partner accounts
• Oversee regular communications sent out to partners
• Ensure proper upkeep of Customer Relationship Management (CRM) 
• Duties as assigned by manager

Required Skills/Abilities:

• Strong communication and negotiation skills.
• Basic understanding of accounting principles.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Ability to work independently and in a team.
• Education and Experience:
• High school diploma or equivalent.
• Previous experience in vendor management and accounts receivable/payable preferred. 

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

ACKNOWLEDGEMENT

I have read this job description and fully understand the requirements set forth therein. I agree to perform the identified essential functions in a safe manner and in accordance with the established procedures.

I understand that my employment is at-will, and I acknowledge that my employment can be terminated at-will, either by my employer or me, with or without notice.

Employee Name (please print): __________________________________________________________

Signature: __________________________________________ Date: ____________________